The Why, What and How of customer success in the new normal for SaaS Businesses
The Why, What and How of customer success in the new normal for SaaS Businesses
Customer Success capabilities matured over two decades of entrepreneurial success
Leadership Team
Prashant Pahade
Founder & CEO
Serial entrepreneur, investor and veteran of 3 successful silicon valley start-ups, 20+ years of leading global sales, customer success teams for SaaS and enterprise software companies. VP & Managing Director, semiconductor BU, Ansys, India – Customer Success team awarded “Best Team”, contribution resulted in increased valuation by +25%. “North America Sales MVP” at Cadence.
Booming economy expected to hit $5T by 2024.
Global IT hub with thriving cloud infrastructure.
Access to the 2nd largest SaaS talent pool globally.
Home to a thriving start-up ecosystem – 25 unicorns.
Provides pathway to land and expand customers from India centers.
We would love to discuss how our approach to Customer Success can make a difference to your overall growth and valuation.