The Why, What and How of customer success in the new normal for SaaS Businesses
Customer Success capabilities matured over two decades of entrepreneurial success
A bespoke global customer success CoE to support everything from pre-sales to product innovation
Efficient and economical scale-up model to deliver consistent experience across the customer lifecycle
Best of breed technology and analytics to impact customer acquisition, retention and expansion
Leadership Team
Prashant Pahade
Founder & CEO
Serial entrepreneur, investor and veteran of 3 successful silicon valley start-ups, 20+ years of leading global sales, customer success teams for SaaS and enterprise software companies. VP & Managing Director, semiconductor BU, Ansys, India – Customer Success team awarded “Best Team”, contribution resulted in increased valuation by +25%. “North America Sales MVP” at Cadence.
India as a choice for your remote customer success team location
Why not! India has for long served as a preferred technology hub. The country has created a market for SaaS products, and for startup-centric talent
Booming economy expected to hit $5T by 2024.
Global IT hub with thriving cloud infrastructure.
Access to the 2nd largest SaaS talent pool globally.
Home to a thriving start-up ecosystem – 25 unicorns.
Provides pathway to land and expand customers from India centers.
Schedule a conversation with us
We would love to discuss how our approach to Customer Success can make a difference to your overall growth and valuation.